Feng Shui Assistant — Support

Need help with Feng Shui Assistant, or found a bug? Email [email protected] and describe what happened — screenshots help.

Common questions

I subscribed but Premium isn’t unlocked / I got a new phone.

Open the paywall and tap Restore Purchases. This re-links an active subscription tied to your Apple ID.

How do I cancel my subscription?

On your device: Settings → [your name] → Subscriptions → Feng Shui Assistant. Deleting the app does not cancel the subscription.

My room analysis didn’t work.

Room analysis needs an internet connection and a clear, well-lit photo of a room in your home. If the photo doesn’t show a room, the app will ask you for a different one. Room analysis and the Crystal Identifier are part of Feng Shui Premium.

Do I need an account?

No. The app works right after a short onboarding. Creating an account (Profile → Create Account / Sign In) is optional and lets you keep your data across devices.

How do I delete my data?

Profile → Delete My Data (or Delete My Account if you created one). This permanently deletes your data from our servers.