Last updated: 25/05/2025

Welcome to PackTrack: Luggage Management ("PackTrack," "the App," "we," "us," or "our"). PackTrack is an app developed by Fırat Onurcan Polat as an individual developer. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE APPLICATION.

1. Information We Collect

To provide and improve the functionality of PackTrack, we may collect and process the following types of information:

• Account Information:
  • If you choose to create an account, we collect the email address you provide and a unique user ID assigned by Firebase Authentication.
  • If you sign in using Apple Sign-In, we collect authentication information provided by Apple, which may include your name and email address if you grant permission and these are stored by us.
• User-Generated Content:
  • Names, destinations, and departure dates (if provided) for the trips you create.
  • Names, quantities, categories, packed status, "must-have" (essential) status, and notes (if provided) for the packing items you add to your lists.
  • (If the Emergency Information feature is implemented and used) Emergency contact details (names, phone numbers, relationships, notes) and general emergency health information (blood type, allergies, medications, insurance details, doctor contacts, etc.) that you voluntarily provide.
  • This data is stored securely on your device and/or on our Firebase Firestore servers to enable the App's functionality and sync your data.
• Subscription Information:
  • If you subscribe to PackTrack Pro (or any premium features), we process information about your subscription status and validity through RevenueCat. Your payment information is processed directly by the Apple App Store or Google Play Store; we do not have access to, nor do we store, your payment card details.
• Automatically Collected Usage Data (Primarily via Firebase Analytics):
  • App Usage Statistics: Information about how you interact with the App, such as features used, screens viewed, and actions taken. This helps us understand user engagement.
  • Device Information: General information about your device, such as device model, operating system version, and other technical data.
  • Performance Data & Crash Reports: Data related to the performance of the App and crash reports to help us identify and fix bugs (e.g., via Firebase Crashlytics, if integrated).
  • This data is generally aggregated and/or anonymized to help us improve the App.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain the core functionalities of PackTrack (creating and managing packing lists, trips, item details, notifications, etc.).
• To manage your user account, authenticate you, and provide customer support.
• To process and manage your subscriptions to premium features via RevenueCat.
• To send you local notifications (e.g., packing reminders for your trips), with your consent.
• To understand and analyze how you use the App, to identify bugs, and to improve and enhance its functionality, user experience, and performance.
• To comply with legal obligations.
• We do not sell your personal information to third parties.

3. Disclosure of Your Information

We do not share your personally identifiable information with third parties except in the circumstances described below or with your consent:

• Service Providers: We may share your information with third-party service providers that perform services for us or on our behalf, such as:
  • Firebase (Google): For backend services including database (Firestore for storing your trips, items, emergency info), authentication (Firebase Authentication), analytics (Firebase Analytics), and crash reporting (Firebase Crashlytics, if used). You can review Google's Privacy Policy: https://policies.google.com/privacyand Firebase's privacy information: https://firebase.google.com/support/privacy.
  • RevenueCat: For managing in-app subscriptions and validating purchases. You can review RevenueCat's Privacy Policy: https://www.revenuecat.com/privacy. These service providers will only have access to your information as necessary to perform their functions and are obligated not to disclose or use it for other purposes.